Please allow us up to 24 hours to confirm your trip details. Depending on availability, we may suggest other dates/times. We will also confirm via phone 24 hours before pickup to ensure no details have changed. Refunds / Cancellations: Due to the nature of this tour, we do not offer refunds once you have been picked up. In the event of an emergency, please contact us to reschedule your tour. Cancellations are required 24-hours in advance. If you have any questions, please contact Walter at Tel: +33 6 14224198. For international customers, we prefer the use of WhatsApp.